Change your hours and days off
Set your weekly hours, block days off and vacations, leave time between appointments and decide how far ahead customers can book.
Updated
Your customers can only book in the hours you mark. If you change your hours here, your booking page and NEO adjust on their own.
Change your weekly hours
- Click Calendar and open Calendar Settings.
- Pick the calendar you want to change (for example your appointments calendar).
- Find Availability.
- For each day, mark the hours you work. You can add several blocks, such as 9:00 a.m. to 1:00 p.m. and 3:00 p.m. to 7:00 p.m.
- Remove the whole day if you don't work that day.
- Click Save.
Block days off and vacations
- In the same calendar, find Blocked dates or Date overrides.
- Pick the day or the date range.
- Save. Nobody will be able to book on those days.
Time between appointments and notice
- Buffer between appointments: add a few minutes to clean up, prepare or breathe.
- Minimum notice: how far ahead a customer must book. If you set 2 hours, nobody books "right now".
- How far ahead they can book: limits how many days into the future your calendar shows.
Also check the hours NEO tells your customers. They're changed in Settings › Business Profile. See Check your business details.
If something goes wrong
- Appointments still come in on a day you blocked: make sure the block is on the right calendar.
- Times look shifted: check your time zone. See An appointment is missing or shows the wrong time.
Write to us at support@neuroaistudio.com.