Your NeuroAI questions, answered.

It's the AI platform that answers, books, and sells for your small business. Picture your customers, your WhatsApp, Instagram, and Facebook conversations, your calendar, your payments, and your website in one place, with NEO, your AI assistant, replying for you at any hour.

Beauty, construction and services, online stores, coaches and consultants, food businesses, physical stores, and any other small business. Each one gets NeuroAI set up for its type of business. We do not serve healthcare businesses.

No. Your NeuroAI arrives set up for your type of business, with messages, campaigns, and automations ready to go. You connect your channels and review your details. And if you prefer, Onboarding gets it running at 1000%.

You don't start from scratch: it already includes the messages, campaigns, and automations for your type of business. You just adjust your hours, services, and prices.

WhatsApp, Instagram, Facebook, web chat, email, and SMS. Every message lands in one inbox, so none goes unanswered.

Yes. NeuroAI uses the official WhatsApp Business connection. You connect your own number and follow WhatsApp's rules.

Yes, almost everywhere, in Spanish or English. We do not serve Cuba, Iran, North Korea, Crimea, Donetsk, or Luhansk. In the U.S., WhatsApp does not allow promotional messages; use SMS or email for those.

NEO is your AI assistant. It's 11:00 PM, your business is closed, and someone asks if you have an opening on Saturday: NEO replies, offers your open times, and books the appointment. You decide how far it goes and when it hands the conversation to you, for example if someone asks for a discount.

It's yours. Your customers and your information belong to you, and you can export your contacts anytime. Our Privacy Policy explains how we protect them.

Organiza is for never losing a message again: CRM, scheduling, inbox, website, store, payments, and reviews for up to 3 people, with NEO chat paid as you use it. Crece puts NEO to work for you: NEO chat and voice included (fair use), AI agents, Build with NEO (describe your website, store or app and NEO builds it for you), a loyalty points program, a community, and a blog, for up to 8 people. Escala also includes Build with NEO and adds AI with no message limit (fair use), Meta and Google ads, affiliates, webinars, and custom integrations, for up to 15 people. Not sure which? Find out in 30 seconds.

Organiza costs $137 a month or $1,404 a year; Crece, $247 a month or $2,364 a year; Escala, $497 a month or $4,764 a year. Annual billing works out to $117, $197, and $397 a month, so you save $240, $600, or $1,200. The full year is charged when you subscribe. Usage and taxes are extra.

We give you $10 in credit every month (it doesn't roll over). On every plan, SMS, WhatsApp messages, and calls are paid from that credit; on Organiza, NEO chat is too. On Crece, NEO chat and voice are included (fair use), and on Escala you get AI with no message limit (fair use). When your balance drops to $5, it tops up automatically with $25 so your messages never stop; beyond that, you add credit whenever you want. You can see usage rates inside your account.

Two one-on-one Zoom calls with our team to set up your NeuroAI and CRM and get it running at 1000%. It's a one-time payment of $249. Onboarding is FREE with annual Crece and Escala (a $249 value). With Organiza or monthly billing, you can add it if you want.

Yes, cancel anytime from your account: there's no long-term commitment. You keep access through the end of your paid period, and your plan won't renew. We don't offer refunds except where the law requires them, and any remaining credit is not refunded. Want a smaller plan? The change applies at your next renewal.

No, the plans don't include a free trial. But you can see NEO in action before you pay: chat with it in the demo and explore Inside NeuroAI through its 10 guided tours.

By card (international cards too), Apple Pay, Google Pay, or Link. Local card not going through? Use an international card in U.S. dollars. Never send card details through chat.

There's nothing to download: you use NeuroAI in your browser at app.neuroaistudio.com. We don't have our own mobile app.

Email soporte@neuroaistudio.com for help or facturacion@neuroaistudio.com for billing. You can also reach us on WhatsApp at +1 646 235 1719. Is your team larger than 15 people, or do you need something different? Book a free call through “Talk to us.”