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Terms and Conditions

NeuroAI INC
Last Updated: 05/05/2026

1. Service Identity

Welcome to NeuroAI, an augmented productivity and operational intelligence platform designed to help professionals, creators, agencies, and businesses automate marketing, sales, content, support, and digital operations.

Neuro AI integrates artificial intelligence, automation, analytics, and multichannel workflows to transform user intent into measurable action, while maintaining an ethical, transparent, and human-centered approach. The platform may include features such as NEO, the operational AI agent, content generation, omnichannel management, campaign automation, CRM, reporting, and integrations with platforms such as Facebook, Instagram, TikTok, WhatsApp, Google, Shopify, and other supported services.

By accessing or using Neuro AI, you agree to these Terms and Conditions.

2. Definitions

For the purposes of these Terms:

“Neuro AI,” “we,” “us,” or “the platform” refers to the technology ecosystem, website, software, AI agents, automations, dashboards, integrations, and related services provided by Neuro AI.

“User” refers to any individual, company, representative, customer, visitor, or entity that accesses or uses Neuro AI.

“NEO” refers to Neuro AI’s operational artificial intelligence agent, designed to communicate, plan, execute, report, and assist in digital processes.

“User Content” includes texts, images, instructions, files, data, campaigns, conversations, leads, configurations, brands, voices, avatars, products, audiences, databases, or any other information uploaded, connected, or processed through the platform.

3. Permitted Use of the Platform

The User agrees to use Neuro AI only for lawful, ethical, and legitimate business purposes.

Neuro AI may be used to:

  • Automate marketing, sales, support, and content processes.
  • Manage leads, campaigns, publications, and communications.
  • Generate texts, scripts, ads, blogs, sales flows, and reports.
  • Analyze engagement, conversion, and performance metrics.
  • Design operational workflows assisted by AI.
  • Integrate authorized third-party tools.

The User may not use Neuro AI to:

  • Manipulate, deceive, or psychologically exploit individuals.
  • Generate fraudulent, defamatory, discriminatory, illegal, or misleading content.
  • Send spam, phishing messages, or unauthorized communications.
  • Violate intellectual property rights.
  • Process personal data without a legal basis, consent, or authorization.
  • Attempt to compromise the security, infrastructure, or models of Neuro AI.
  • Use automations for illegal, abusive, or invasive activities.

Neuro AI is built on principles of ethical neuromarketing, transparency, explainability, and human oversight. It is not intended to manipulate decisions or replace user responsibility.

4. User Accounts

To access certain features, the User may be required to create an account and provide accurate, complete, and up-to-date information.

The User is responsible for:

  • Maintaining the confidentiality of login credentials.
  • Managing access for team members.
  • Reviewing activity performed under the account.
  • Notifying Neuro AI of any unauthorized use.
  • Keeping billing and contact information updated.

Neuro AI may suspend or terminate accounts that violate these Terms, create security risks, or use the platform abusively.

5. Plans, Payments, and Subscriptions

Neuro AI may offer subscription plans, licenses, free trials, custom services, or enterprise models depending on commercial availability.

The prices, limits, features, and conditions of each plan will be communicated through the website, commercial proposal, or applicable contract.

Unless otherwise stated:

  • Subscriptions are billed on a recurring basis.
  • The User authorizes automatic charges to the registered payment method.
  • Failure to pay may result in suspension or limitation of the service.
  • Prices may change with reasonable prior notice.
  • Promotions, discounts, or free trials may be subject to special conditions.

6. Cancellations and Refunds

The User may cancel their subscription according to the instructions available in the platform or by contacting support.

Cancellation prevents future renewals but does not necessarily generate a refund for already billed periods, unless required by applicable law or by a specific commercial policy.

Custom services, special configurations, implementation work, consulting, integrations, or tailor-made development may be subject to separate payment and cancellation terms.

7. Artificial Intelligence and User Responsibility

Neuro AI uses artificial intelligence systems to assist with content generation, automation, analysis, recommendations, segmentation, reporting, and operational execution.

The User understands and accepts that:

  • AI-generated outputs may contain errors, inaccuracies, or incomplete information.
  • The User must review, approve, and supervise content, campaigns, responses, or decisions before publishing or executing them when necessary.
  • AI does not replace legal, tax, medical, financial, or other professional advice.
  • The User is responsible for the final use of any output generated by Neuro AI.
  • Critical decisions must remain subject to human oversight.

Neuro AI promotes a Human-in-the-Loop model, where relevant automations must be reviewable, controllable, and traceable by humans.

8. Generated Content and Intellectual Property

The User retains ownership of the content, data, brands, materials, and information they upload or connect to Neuro AI.

Neuro AI retains all rights over:

  • Software.
  • Code.
  • Operational models.
  • Interfaces.
  • Platform design.
  • Proprietary workflows.
  • Technical documentation.
  • Methodologies.
  • Architecture.
  • Brand name, logos, and commercial assets.

Unless otherwise agreed in writing, Neuro AI grants the User a limited, revocable, non-exclusive, non-transferable license to use the platform during the active subscription or contract period.

The User may not copy, resell, sublicense, decompile, replicate, modify, or commercially exploit the platform, its modules, workflows, agents, documentation, or architecture without express written authorization.

9. Third-Party Integrations

Neuro AI may connect with external platforms such as social networks, CRM systems, e-commerce tools, messaging platforms, advertising tools, analytics tools, or payment services.

The User acknowledges that:

  • The use of integrations is subject to each third party’s terms.
  • Neuro AI does not control the availability, changes, errors, or restrictions imposed by third-party platforms.
  • The User must have proper authorization to connect accounts, data, audiences, or external assets.
  • Changes in APIs, policies, or third-party services may affect Neuro AI functionality.

10. Data, Privacy, and Security

The processing of personal data is governed by Neuro AI’s Privacy Policy.

Neuro AI applies privacy-by-design principles, explicit consent, traceability, one-click deletion where applicable, process auditing, and compliance-oriented practices aligned with frameworks such as GDPR and CCPA/CPRA, where applicable.

11. Service Availability

Neuro AI will make commercially reasonable efforts to keep the platform available, secure, and functional.

However, we do not guarantee that the service will be uninterrupted, error-free, or compatible with all systems, devices, browsers, platforms, or third-party integrations.

We may perform maintenance, updates, technical changes, or improvements without prior notice when necessary for security, stability, or service evolution.

12. Limitation of Liability

To the maximum extent permitted by law, Neuro AI shall not be liable for:

  • Loss of revenue, sales, opportunities, or profits.
  • Errors in AI-generated content.
  • Decisions made solely by the User.
  • Suspensions caused by third parties.
  • Failures of external integrations.
  • Misuse of automations.
  • Data loss caused by incorrect User configuration.
  • Claims arising from the User’s content, campaigns, or communications.

Where legally applicable, Neuro AI’s total liability shall be limited to the amount paid by the User during the last [3/6/12] months preceding the event giving rise to the claim.

13. Suspension or Termination

Neuro AI may suspend or terminate User access if the User:

  • Violates these Terms.
  • Engages in illegal or abusive activities.
  • Compromises platform security.
  • Uses AI for manipulation, fraud, spam, or reputational harm.
  • Fails to pay applicable fees.
  • Violates third-party rights.

After termination, the User may request deletion or export of their data in accordance with the Privacy Policy and applicable technical, legal, or contractual limitations.

14. Changes to These Terms

Neuro AI may update these Terms and Conditions to reflect legal, technical, commercial, or operational changes.

When changes are material, the User will be notified through the website, email, dashboard, or another reasonable method.

Continued use of the platform after an update constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of [Company Jurisdiction], unless applicable law requires otherwise.

Any dispute shall be resolved before the competent courts of [City/Country/State], unless otherwise agreed in writing or required by mandatory legal provisions.

16. Contact

For questions regarding these Terms and Conditions, please contact:

NeuroAI INC
NeuroAi Studio
Email: contact@neuroaistudio.com
Legal Address: 262 CHAPMAN RD STE 240, Newark, DE 19702.